About Swap-ETH.io — Ethereum Swap Service
Swap-ETH.io is an independent online crypto-to-crypto service focused on outbound Ethereum routes. The service lets users send ETH and receive a supported cryptocurrency directly to the destination wallet entered for an order.
The site is built around individual ETH routes rather than an internal trading account. Eligible swaps can start without creating a persistent account, while risk-based transaction screening still applies to every order where relevant.
How an Order Is Structured
An order connects two separate stages: the Ethereum deposit and the destination-network payout. The service does not require the user to hold funds in a continuing exchange balance after the swap is completed.
- 1
Select the ETH route and enter the amount.
- 2
Review the current receive estimate, rate mode and live limits.
- 3
Enter the destination wallet and network details required by that route.
- 4
Send ETH to the deposit address generated for the order.
- 5
After the required confirmations and service processing, the destination asset is sent to the wallet recorded for the order.
The exact destination rules differ by asset. For example, an ETH to BTC swap pays native BTC on Bitcoin mainnet, while an ETH to USDT conversion can use one of several supported USDT payout networks.
Rates, Fees and Processing
The executable quote shown for an order is more important than a generic market ratio because it reflects the route and current transaction conditions. Floating rate is the default, while a fixed-rate option can be available on selected routes when the widget shows it.
No additional service fee is added after order creation. Blockchain and payout-network costs are separate from the service fee and are handled according to the route and live quote.
User and Service Responsibilities
Swap-ETH.io provides the order, quote and payout workflow, but the user remains responsible for the destination details supplied to the service. A valid-looking address does not automatically mean the correct network has been selected.
Before funding an order, the user should verify the send asset, Ethereum source network, receive asset, payout network, destination address, live amount and current limits. The guides on sending ETH safely and choosing an Ethereum wallet cover those user-side checks in more detail.
Compliance and Risk Review
Eligible orders can start without a persistent trading account, but this is not a promise that every transaction will proceed without review. Swap-ETH.io uses a risk-based screening model, and additional verification may be requested when an order is flagged for compliance or security reasons.
The current approach is described in the AML Policy. The service does not make universal no-KYC, anonymous or untraceable-transaction claims.
Security Principles
Swap-ETH.io support does not need a wallet seed phrase, private key or account password to investigate an order. Users should never send those credentials through the contact form or by email.
Order support may require operational identifiers such as the order ID, transaction hash, send/receive route and public wallet address. These details help locate a transaction without giving anyone control of the user's wallet.
Support and Service Identity
The service is presented under the Swap-ETH.io brand, with Swap-ETH Service used as the public service/operator display name. This display name describes the service identity and is not presented as a separate legal-entity claim.
Support requests can be submitted 24/7 through the Contacts page. The target initial response is within 18 hours, but this is a service target rather than a guaranteed response-time SLA.